LEGAL REFERENCE

How t0m Protects Your Privacy

Your account information, deposits through JazzCash, Easypaisa, SadaPay and Raast, and gameplay activity stay secure with us. We're transparent about what we collect, how we use it, and...

Encrypted depositsVerified withdrawalsTransparent practices
t0m How t0m Protects Your Privacy

What We Collect and Why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

GET IN TOUCH

Privacy Questions & Data Requests

If you want to know what data we hold, request corrections, or have privacy concerns, reach out directly. Our support team handles...

Email Support Send privacy queries to our data team at...
In-App Help Open the Help section in your account dashboard...
Account Settings Review what personal information we have on file...
SECURITY STANDARDS

How We Keep Data Safe

We invest in industry-standard encryption, regular security audits, and strict access controls so your account and payments stay protected. Our infrastructure is monitored 24/7 for unusual activity.

SSL Encryption

All connections between your device and t0m use 256-bit SSL encryption. Your JazzCash, Easypaisa, SadaPay and Raast transactions are encrypted end-to-end.

Fraud Detection

We monitor login patterns, payment sources, and gameplay behaviour to spot suspicious activity instantly. Alerts trigger automatic account reviews.

Password Standards

Your password is hashed with military-grade algorithms. We never store it in plain text and never ask you to share it via email or chat.

Limited Staff Access

Only verified support and compliance staff can view sensitive account data, and only for legitimate requests like identity verification or fraud investigation.

Regular Audits

Third-party security firms conduct quarterly penetration tests and vulnerability scans to ensure our infrastructure meets current standards.

Data Retention Policy

We keep your data only as long as needed. Account records are archived after dormancy; transaction logs are retained per financial compliance rules.

Privacy Rules That Apply Everywhere

Whether you're playing on desktop, mobile app, or tablet, the same privacy protections apply. Your account settings sync instantly.

Desktop & Mobile ParityYour account data, payment settings, and privacy preferences are identical on t0m.app (browser) and our mobile app. Changes sync in real time across all devices.
Cross-Device Login SecurityWhen you log in from a new device, we verify it via email or SMS to your registered number. You control which devices can access your account.
Consistent EncryptionJazzCash, Easypaisa, SadaPay and Raast deposits are encrypted the same way on every platform. Mobile app and web share the same security protocols.
Unified Privacy ControlsOne set of privacy preferences covers all platforms. Manage email communication, data sharing, and marketing opt-outs from a single dashboard.
Withdrawal VerificationPayouts to your JazzCash, Easypaisa, SadaPay or Raast wallet go through identical verification steps whether initiated on mobile or desktop.
Session Timeout RulesIdle sessions on all platforms auto-lock after 30 minutes of inactivity. You'll need to re-authenticate to resume play.
Data Export FormatYour privacy-request export (account history, transactions, profile) is available in the same format regardless of which device you use to request it.
ACCOUNT INTEGRITY

What You Control on Your Account

Your privacy starts with you. t0m puts privacy controls directly in your account, so you decide how your data flows and who can contact you.

Email Preferences Choose what you receive: transaction confirmations (always on), promotional updates...
Withdrawal Requests When you request funds back to JazzCash, Easypaisa, SadaPay or...
Login History Review See every device that's logged into your account in the...
Account Suspension You can pause your account at any time for a...
Data Deletion Request Request permanent deletion of your account and associated data where...
Two-Factor Authentication Enable SMS or email-based 2FA to require a second verification...

Frequently Asked Questions About Your Data

No. We share data only with payment processors (JazzCash, Easypaisa, SadaPay, Raast), fraud-detection services, and legal authorities when required by law. Third parties see only what's necessary to process your transaction. We never sell your data to advertisers or data brokers.

We retain transaction records for seven years to comply with financial regulations in supported regions. Your account profile data can be deleted on request where permitted by law. Archived records are encrypted and stored offline after 18 months of inactivity.

Yes. Request a full data export in Settings > Privacy & Data. We'll compile your account profile, transactions, deposits, withdrawals, and gameplay logs into a single file within seven working days. The file is encrypted and sent to your registered email.

We anonymise your account within 30 days of closure. Transaction records and identity data are archived separately and encrypted. You can request permanent deletion where local law allows. Fraud-detection records may be kept longer for security purposes.

We store only a token or reference ID, not your wallet credentials. Your actual JazzCash, Easypaisa, SadaPay or Raast account details are held securely by the payment provider. We never access or store your PIN, password, or full payment details.

Check your login history in Settings > Security. We also send alerts if your password changes or a new device logs in. If you spot unauthorised activity, contact our support team immediately; we can freeze your account and investigate.

Yes. Unsubscribe anytime from promotional emails via the link in any message or by updating your preferences in Settings > Email Communication. Transaction and security emails cannot be turned off, as they're essential for your account safety.